FAQs

• How do I prep my hair to achieve the best curls? Just make sure your hair section is clean, dry and combed, then hold it straight as you place it into the hair guide in the curl chamber.
• How do I know when Curl Secret® is ready to use? When you turn on the power, the red indicator light will flash. Once it becomes solid, the temperature has reached its set point and Curl Secret® is ready to use.
• Is there a certain way I have to hold the Curl Secret® ? Yes. The opening of the curl chamber must face toward your head. Once you do your first curl, you'll see how that works.
• I have long hair; could it get tangled in the curl chamber? Curl Secret® built in an added safety feature to make sure it doesn't! The styler actually stops if it senses a tangle. Just release the strand and start over.
• Can I use styling products on my hair with the Curl Secret®? Yes. As with traditional styling appliances, you can use styling products with Curl Secret®. Though residue can be removed from the appliance with the easy-twist chamber cleaner, we do not recommend using any product that is sticky. Use products like oils and sprays designed to protect against heat instead.
• I have curly or textured hair. Is Curl Secret® a good styling option for me? Absolutely! Curl Secret® creates the perfect curl on any hair type or texture, one after another. And the tourmaline ceramic adds incredible shine.
• How can I clean inside the curl chamber of the Curl Secret®? We've provided an easy-twist chamber cleaning tool. It's simple. You just slip it into the curl chamber and rotate it by twisting the handle.
• When Curl Secret® is in sleep mode, how does it return to set temperature? To wake the styler from sleep mode, simply press the handles closed and then open. The red indicator light will turn solid, indicating that Curl Secret® is ready to use.
• Can I use the Curl Secret® on hair extensions? No! High heat may damage some hair extensions. Do not use this styling appliance on any hair extensions.
• Can I use it on shorter hair? Yes. It can be used on any length hair that is long enough to be drawn into the curl chamber.